FAQs
Find Out the Answers to Our Frequently Asked Questions
Who is BlueStream?
BlueStream is a Central Florida–based technology consulting and managed services provider focused on Unified Communications, network, cybersecurity, cloud, and IT managed services for growing businesses.
What types of businesses do you work with?
BlueStream supports small and midsize businesses and multi-site organizations that rely on secure, reliable connectivity, voice, and cloud services to run mission‑critical operations.
Where are you located, and how can we contact you?
BlueStream is located at 838 West Desoto Street, Suite A, Clermont, FL 34711, and can be reached at 800‑817‑7986 or through the contact form on the website.
Services
What IT managed services do you provide?
BlueStream offers remote monitoring and management, help desk support, onsite technical resources, and proactive network optimization to keep your environment stable, secure, and high‑performing.
Do you provide cybersecurity solutions?
Yes, BlueStream helps design and implement cybersecurity controls that protect your data, reduce risk, and align with your business and compliance requirements.
What communications and collaboration solutions do you offer?
BlueStream designs and supports unified communications and cloud PBX solutions, including VoIP, conferencing, web collaboration, and mobility features for distributed teams.
Can you help with cloud and digital transformation?
Yes, BlueStream assists with selecting cloud services, planning migrations, and ensuring connectivity, performance, and security for your cloud workloads.
Do you work with internet and voice carriers?
BlueStream serves as a carrier‑neutral advisor, sourcing internet, voice, and data services from multiple providers, including Comcast Business, and bundling them into a complete solution.
Support
How do existing clients request support?
Clients can call the support line or submit a request through the “Submit a Ticket” page, which routes issues directly to the appropriate technical team.
Do you provide 24/7 monitoring?
Yes, BlueStream offers around‑the‑clock monitoring of critical systems and network infrastructure to detect and address issues before they impact your business.
How do you approach long‑term client relationships?
BlueStream focuses on ongoing partnership, supporting clients through design, implementation, optimization, and continuous improvement over the life of the solution.
Voice and Cloud PBX
What is included with your Cloud PBX service?
Cloud PBX plans include hosted phone service with bundled local and long‑distance calling in the continental U.S., plus options like the BlueStream Pro Plan for expanded international calling. Find out more.
Do you support toll‑free numbers and SMS?
Yes, toll‑free numbers can be added with per‑minute billing, and SMS is available on BlueStream cloud numbers with included message bundles and simple per‑message rates beyond the included amount. Find out more.
What happens if my rented phone equipment fails?
If rented equipment appears defective, BlueStream support will troubleshoot and, when a manufacturer defect is confirmed, arrange replacement equipment at BlueStream’s expense. Find out more.
Partners
Do you have a partner or referral program?
Yes, BlueStream offers a partner program for VARs and referral partners that includes residual commissions, private‑label options, and support throughout the sales process. Find out more.
What are the benefits of partnering with BlueStream?
Partners can expand offerings with complete network and cloud solutions, leverage cost savings to fund hardware, and rely on BlueStream to stay current on carrier products and promotions. Find out more.
Are you looking for installation partners?
BlueStream is building a nationwide network of contractors for structured cabling and installations, and interested providers can apply through the partner program page. Find out more.